At Imperial Black Shop (“we”, “us”, or “our”), we approach your privacy with the same professional-grade standards we apply to our industrial tools and payment systems. This Privacy Policy explains how we collect, use, protect, and share information when you use our website imperialblackshop.com (the “Site”).

1. INFORMATION WE COLLECT

We collect information to provide battle-ready service to professional tradespeople:

  • Personal Information: Name, email, shipping/billing address, phone number when you create an account or place orders for power tools, electrical equipment, or other professional gear.
  • Payment Information: Credit card details (processed securely through our armored payment system), PayPal information, and purchase history.
  • Technical Data: IP address, browser type, device information, and Site usage patterns through cookies and tracking technologies.
  • Professional Data: Optional information about your trade, company name, and tax identification for bulk orders and corporate accounts.
  • Communications: Records of customer service interactions, email correspondence, and product inquiries.

2. HOW WE USE YOUR INFORMATION

Like a precision tool, we use your data only for its intended purpose:

  • Process transactions for power tools, accessories, and other professional equipment
  • Provide military-grade customer support for tradespeople worldwide
  • Improve our product offerings and Site functionality
  • Send order confirmations, shipping notifications, and service messages
  • Detect and prevent fraud with our 24/7 monitoring systems
  • Comply with legal obligations and enforce our policies
  • With consent, send marketing communications about new tools and professional offers

3. DATA SHARING AND DISCLOSURE

We handle your information with the same discretion professionals expect:

  • Service Providers: Trusted partners who help with payment processing, shipping, IT services, and fraud prevention – all held to strict confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of assets, or acquisition.
  • Aggregated Data: Non-personal statistics about Site usage may be shared with partners.

We do not sell your personal information to third parties.

4. DATA STORAGE AND SECURITY

Your data receives Fort Knox-level protection:

  • Enterprise-grade encryption for all transactions and sensitive data
  • Secure servers with strict access controls
  • Regular security audits and vulnerability testing
  • PCI DSS compliance for payment processing
  • Data retention only as long as necessary for business purposes or legal requirements

While we implement military-grade protections, no system is 100% secure. We encourage professionals to use strong passwords and protect their login information.

5. YOUR RIGHTS AND CHOICES

You control your data like a pro controls their tools:

  • Access & Correction: Review and update your account information anytime
  • Deletion: Request deletion of personal data, subject to legal requirements
  • Marketing Opt-Out: Unsubscribe from promotional emails at any time
  • Cookie Controls: Manage preferences through your browser settings
  • Data Portability: Request a copy of your data in machine-readable format

To exercise these rights, contact our battle-ready support team at [email protected].

6. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses these technologies with the precision of a laser level:

  • Essential Cookies: Required for core functions like shopping cart and secure checkout
  • Performance Cookies: Help us improve the Site for professional users
  • Functionality Cookies: Remember preferences for return visits
  • Advertising Cookies: Show relevant tool and equipment offers (opt-out available)
  • Analytics: Tools like Google Analytics to understand Site usage patterns

Manage cookies through your browser settings or our cookie preference center.

7. INTERNATIONAL DATA TRANSFERS

As we serve professionals globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection under applicable laws.

8. CHILDREN’S PRIVACY

Our industrial-grade tools and services are not intended for children under 16. We do not knowingly collect personal information from minors.

9. CHANGES TO THIS POLICY

We may update this policy as our business evolves. Significant changes will be communicated through the Site or email. The “Last Updated” date at the top indicates the latest revision.

10. CONTACT US

For questions about this Privacy Policy or your data:

Imperial Black Shop
3768 Frosty Lane
DALLAS, US 30132
Email: [email protected]

“In tools we trust, in privacy we protect.” – Imperial Black Shop Team